Frequently
Asked Questions

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What is Chime?

Chime is a macOS menubar app that helps you never miss another meeting. It sits quietly in your menubar, syncs with your calendars, and shows beautiful full-screen alerts when your meetings are about to start - so you're always on time.

How is Chime different from Calendar.app notifications?

Chime provides impossible-to-miss alerts with:

  • Full-screen takeover alerts (like FaceTime calls)
  • Pulsating red borders for urgency
  • ADHD-friendly visual cues
  • Smart alert timing (earlier alerts for video meetings)
  • One-click join buttons for video calls
  • Snooze functionality with limits to prevent chronic snoozing

Regular calendar notifications are small banners that are easy to dismiss or ignore. Chime makes sure you actually see and acknowledge your meetings.

What platforms does Chime support?

Chime is exclusively for macOS. It requires macOS 13.0 (Ventura) or later.

How do I get started with Chime?
  1. Download and install Chime
  2. Grant Calendar access when prompted
  3. Chime automatically syncs with your existing calendars (Google, Outlook, iCloud, etc.)
  4. That's it! Chime will now alert you before meetings
Does Chime work with Google Calendar?

Yes! Chime works with any calendar added to macOS Calendar.app, including:

  • Google Calendar
  • Microsoft Outlook/Office 365
  • iCloud Calendar
  • Exchange
  • CalDAV calendars

Simply add your calendar account in System Settings > Internet Accounts, and Chime will automatically sync.

Why can't Chime see my calendars?

This usually means:

  1. Calendar permission not granted - Go to System Settings > Privacy & Security > Calendar and enable Chime
  2. No calendars added to Calendar.app - Add your accounts in System Settings > Internet Accounts
  3. Admin approval needed - For corporate/managed calendars, you may need IT admin approval. Check the menubar dropdown for a direct link to instructions.
How do meeting alerts work?

Chime shows full-screen alerts before your meetings start:

  • Video meetings: Alert 3 minutes before (gives you time to join)
  • Regular meetings: Alert 1 minute before
  • Reminders: Alert at the exact due time

You can customize alert timing for individual meetings in the settings popover.

Can I snooze alerts?

Yes! You can snooze alerts for 2 minutes. However, Chime limits you to 3 snoozes per meeting to prevent chronic procrastination and ensure you actually join your meetings.

What video platforms does Chime support?

Chime automatically detects and extracts video links from over 30 platforms, including:

  • Zoom
  • Microsoft Teams
  • Google Meet
  • Webex
  • GoToMeeting
  • Discord
  • Slack Huddles
  • BlueJeans
  • And many more!

Just click the green "Join" button in the alert to open the meeting.

Can I disable alerts for specific meetings?

Yes! Click any meeting in the menubar dropdown to open settings, then toggle alerts off. This is useful for:

  • Optional meetings you might skip
  • All-day events
  • Meetings you don't want to be bothered about
How do I add a reminder?
  1. Click the Chime menubar icon
  2. Click "Add Reminder"
  3. Enter a title and select a time
  4. Optional: Set it to recur daily, weekly, or monthly

Reminders work great for:

  • Taking medication
  • Standup meetings
  • End-of-day tasks
  • Anything that needs a time-based alert
How much does Chime cost?

Chime offers:

  • 7-day free trial (no credit card required)
  • One-time purchase for lifetime access
  • Monthly/yearly subscriptions (optional)

Pricing details are available in the app.

What happens after the trial ends?

After your 7-day trial expires, alerts will stop showing. You can unlock full access anytime by purchasing in the app.

Is there a refund policy?

Yes! All purchases come with a 30-day money-back guarantee. If Chime isn't right for you, just email support for a full refund.

Does Chime collect my meeting data?

No! Chime stores all meeting data locally on your Mac. Your calendar information never leaves your device. We don't have access to:

  • Meeting titles
  • Attendees
  • Video links
  • Notes
  • Any calendar data
What permissions does Chime need?
  • Calendar Access: Required to read your meetings and reminders
  • Notifications: Optional, for backup notifications (not required since Chime uses full-screen alerts)
Does Chime work offline?

Yes! Once your meetings are synced, Chime works completely offline. Alerts will fire even without an internet connection.

Why aren't my meetings showing up?
  1. Check calendar permissions: System Settings > Privacy & Security > Calendar
  2. Refresh calendars: Click "Refresh" in the Chime menubar dropdown
  3. Check calendar selection: Ensure calendars are enabled in System Settings > Internet Accounts
  4. Corporate calendars: May require admin approval - check Chime settings for help
Why didn't I get an alert?

Common reasons:

  • Alerts disabled for that meeting: Check the meeting's settings
  • Chime wasn't running: Chime must be open to show alerts (it runs in the background)
  • Meeting already started: Chime only alerts before meetings, not after they've begun
  • Do Not Disturb: May suppress alerts on some systems
How do I enable Launch at Login?

Go to Chime Settings (menubar icon > Settings) and toggle "Launch at Login". This ensures Chime starts automatically when you log into your Mac.

Still have questions?

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